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You may purchase your other Mill Hill products through your local needlework shop, find a shop near you by checking the SHOP LOCATOR at or through any of the shops listed at – SHOP ON-LINE. Thank you!
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Because it is difficult to reassess the contents of purchased product, we will only allow returns under the following conditions.
  • Prior authorization obtained by call 1-608-788-4600.
  • Bulk beads will be weighed upon return and the weight will be rounded down to the nearest tenth of a kilo, e.g. .94 of a kilo will be rounded down the .9 of a kilo.
  • 20% restocking fee.
  • Shipping charges on foreign orders will be actual charge plus $10.00 handling.
  • All amounts are in US Dollar (USD)

If we are temporarily out of stock on an item, it will "NOT" be back ordered; therefore, it will be necessary for you to reorder the item.

Mill Hill strives to ship your order within 8-10 business days.